Help Center

How can we help you?

Find answers to common questions about SpamRescue

Getting Started

AI Detection

Getting Started

Learn how to set up SpamRescue

AI Detection

How our AI identifies leads

Notifications

Stay informed about new leads

Security & Privacy

Your data is safe with us

Billing & Plans

Pricing and subscription info

Troubleshooting

Common issues and solutions

Still have questions?

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SpamRescue is operated by Studio Eleven (SARL) — 12 rue de la Part-Dieu, 69003 Lyon, France

How can we help you?

Getting Started

How do I connect my Gmail account?

Is SpamRescue compatible with other email providers?

How long does the first scan take?

Can I connect multiple email accounts?

AI Detection

How does the AI detect real leads?

What is the lead score?

Can I train the AI for my specific business?

What types of leads does SpamRescue detect?

Notifications

What notification channels are available?

Can I set quiet hours?

How quickly will I be notified of a new lead?

Can I get a daily digest instead of instant notifications?

Security & Privacy

Is my email data secure?

What data does SpamRescue store?

What data does SpamRescue access?

Is SpamRescue GDPR compliant?

Where is my data stored?

Can I delete my data?

Billing & Plans

Is there a free trial?

What payment methods do you accept?

Can I change my plan later?

What happens if I cancel?

Do you offer refunds?

Troubleshooting

Why isn't my account syncing?

I'm not receiving notifications

The AI marked a real lead as spam

How do I export my leads?

Still have questions?